Reverse Logistics & Returns

The easy way to create many happy returns.

There are always challenges with management of reverse logistics. You have to juggle the different types of returns, keep track of the reason for the return, follow the processes required for each and then nail the shipping timing and method. Plus, many aspects of the return process demand a large manual component. That’s why MKM built a focus around custom handling and management of the reverse logistics process.

 

We work well in reverse.

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As goods are returned, we work closely with your team to create a process that simplifies the handling and return of merchandise. We will create systems that honor and reflect your process as well as your attention to customer satisfaction. Feel free to ask us to customize a process. That’s what we do. If you have ideas on what you might like to put in place that would help your overall operation, let’s talk about it. Or, we’ll suggest things to you that we have learned over the years.

The path to happy returns is paved when you work with a reverse logistics provider that specializes in custom handling of goods. We’ve been in this world for quite some time now.

Questions about reverse logistics and returns?